Question 1

Who do you typically build websites for?

Accepted Answer

Luxury retailers, jewellers and watchmakers, art galleries, creative studios, fashion and ecommerce brands, and other design-led businesses that need a site matching the quality of what they sell.

Question 2

Are you a website builder or a design agency?

Accepted Answer

Both. ClearStack Digital designs and builds custom websites end to end. You get senior strategy, design, and development on one team - not a template farm or a ticket queue.

Question 3

How long does a typical build take?

Accepted Answer

Most projects go live in 2 to 4 weeks once design is approved and content is in hand. Tighter launches are possible when scope and assets are ready early.

Question 4

Do we own the website after launch?

Accepted Answer

Yes. You own the website and its content. On ongoing support, hosting is included and you can update copy. After a full handover, the project sits in your account with admin access.

Question 5

Is Google visibility included or an extra?

Accepted Answer

Included in every build. Page titles and descriptions, clear structure, fast mobile performance, tracking setup, and Google Business Profile optimisation are part of the standard scope.

Question 6

What does ongoing support cost?

Accepted Answer

Webflow retainer support starts from $150 a month and covers hosting, security updates, content help, and performance monitoring so your site stays current after launch.

Question 7

Can you build ecommerce and take payments?

Accepted Answer

Yes. We scope product catalogues, lookbooks, collection pages, and Stripe checkout as part of your build when you need to sell online. Private-viewing and enquiry flows work well for high-ticket jewellery and luxury pieces too.

Question 8

Can you redesign our existing website?

Accepted Answer

Yes. If you already have usable pages, copy, and a visual direction, we can redesign into a senior-led Webflow build. Scopes on pricing can apply a redesign credit when that content is ready - confirmed on discovery.

Question 9

What do I need before we start?

Accepted Answer

A short discovery call, your brand direction (or references), and content for the key pages. Logo and photography help, but we can scope photography as an add-on. You do not need a finished brief or Figma file to begin.